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Warranty registration

Register after installation so our team has your charger on record. When you need to claim warranty you won't have to find the receipt, and our technicians will know straight away which model you have and how it was installed — which makes fixing problems much faster.

What to prepare

  • Charger details

    The installed model, power, cable length and serial number (if shown on the charger or the box)

  • Installation details

    Installation date, location and circuit type — from the existing panel or a separate meter

  • Proof of purchase

    A receipt or a confirmed quotation — you can send a photo on LINE

  • Contact details

    Contact name and a reachable phone number, so our technicians can call you if something needs confirming

Warranty period by model

The warranty period depends on the model. See it on each model's product page — these are values confirmed by the EV Easy team model by model, not a single number for every model.

See warranty on product pages

Register your EV Easy product warranty

Fill in the details below and our team will record your charger right away — or, if easier, send the same details on LINE.

Optional · used to send a registration confirmation if you want one

Model not in the list? Register on the Thai form or message us on LINE.

Serial number

It is on the sticker on the side or bottom of the charger, and on the box. If you cannot find it, send a photo of the sticker on LINE and our team will help.

Used to calculate when the warranty starts and ends

Where did you buy it?

You can choose more than one, e.g. bought the charger on Shopee and had our technicians install it

Upload proof of purchase

  • Receipt / tax invoice
  • Screenshot of the order from Shopee, Lazada or another online channel
  • Copy of the delivery note showing the shop name and date clearly
  • Document from the installer showing the date and product details (if any)

JPG, PNG, WEBP or PDF up to 5 MB · stored where only our team can open it

Warranty terms

The warranty covers faults in internal components that are not caused by misuse or external accidents, and does not cover damage from non-standard installation. The warranty period differs by model — see the value for your model in the spec table on its product page.

Your consent date and time are recorded under Thailand's PDPA · we keep this data for 5 years from receipt · you can ask to see, correct or delete it at any time

privacy policy

Other ways

Prefer not to use the form? Send the same details on LINE; our team will record them and confirm back.

Register via LINEAll contact options

Having a problem right now? See the FAQ first — many issues can be fixed in a few minutes.

Ask us on LINE(opens the LINE app in a new tab)