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Why does a car that supports 7kW single-phase (1 phase) only get 3.6kW from an 11kW charger?

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A4: Because the 11kW charger is a 3-phase system, but the car supports only 1 phase, so it can draw only 1/3 of the total power.

Charger

Power system

Power per phase

7kW

1 phase

7.4kW

11kW

3 phase

3.6kW

22kW

3 phase

7.4kW

Examples • A 7kW / 1-phase car on an 11kW charger → gets only 3.6kW • A 7kW / 1-phase car on a 7kW charger → gets the full 7.3kW Summary: If your car supports only 1 phase → a 7kW charger will be faster and better value

Which charger can your home take?

The right charger depends on your meter size, your existing electrical panel and the distance from the panel to your parking spot — not just your car model. Send photos of your panel and parking spot on LINE and our team will give you a first assessment, or see the four installation options and their pros and cons on our installation service page.

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